Subscription & Payment
Subscribing
How do I subscribe (or renew my subscription)?
It’s simple! Just go here!
I want to subscribe, but I don’t have a phone number or don’t want to share it.
We have noticed many errors in email addresses entered during registration or cases where emails are blocked by spam filters.
To avoid numerous messages like "I subscribed but didn’t receive my password", we decided to request a phone number. This allows us to send you an SMS with your password alongside the email.
The phone number is also useful for recovering a lost password.
If you don’t have a mobile phone, no problem! Go here and use a dummy number such as +33 1 11 11 11 11. However, if you entered an email address like GMQIL.COM and can’t access the forecasts when you want to fly… well, you were warned! 😉
When filling out the subscription form, my email address appears in UPPERCASE next to the checkbox confirming its accuracy. What should I do?
Email addresses are not case-sensitive, so both uppercase and lowercase letters work the same way.
We intentionally display the email in UPPERCASE for verification purposes. This helps make typos more noticeable, as it's easy for the eye to overlook small mistakes in familiar text.
Simply ignore the uppercase formatting—what matters is that the letters are in the correct order and that none are missing.
Can I subscribe again to take advantage of a promotion if I already have an active subscription?
Yes! Your remaining subscription time will not be lost. Simply use the same email address you currently use to log in when subscribing again. Your new subscription will extend the expiry date of your existing one.
Please note that once you renew, you will receive a new password via email, which you’ll need to use to log in.
I subscribed during a promotion while my current subscription was still active, but the expiry date hasn’t changed. Why?
Your device has kept the old subscription date in memory. It is only a display artifact. Do not worry, your subscription has been extended on our servers.
If you log out and log in again, the new expiry date will appear.
What’s the difference between Contributor and Supporter?
There is no difference in access to the data.
It’s simply an option to contribute a little more to help support our website.
I received a subscription as a gift card. How do I activate it?
It’s very simple! Just go here and follow the instructions.
I only fly during the summer holidays. Do you offer a monthly or weekly subscription?
Our subscription is valid for a full year, regardless of how often you use it. It works similarly to a license or insurance: even if you only use it for a few months, access and services remain available throughout the year.
We understand that some pilots fly mainly in summer or during holidays, but this model allows us to ensure a high-quality service year-round and continue developing our tools for all subscribers.
Meteo-Parapente is too expensive
The subscription costs 36 euros per year, which is only 3 euros per month.
This price has not increased in nearly 10 years, despite inflation and the rising cost of electricity that significantly impacts us. Not everyone can say the same. For instance, our competitor Windy raised their prices by 40% in December 2024!
We make a significant effort to provide you with these forecasts. Most weather sites simply display free data from national agencies (ICON, AROME, etc.). At Meteo-Parapente, we operate our own model, which requires a supercomputer with over a hundred servers. Beyond development and equipment costs, we have an electricity bill of several thousand euros each month. This also means we need to ensure machine maintenance and be on call 24/7 for incidents (which, of course, tend to happen on December 24th or Sunday nights at 3 AM).
We believe that the service provided is worth much more than 3 euros per month. However, our policy is to have a low price so everybody can enjoy our tool. Compare this to the overall budget of your activities: equipment, fuel, beer with friends and think again if Meteo-Parapente is still too expensive...
Unsubscribing
Can you cancel my subscription?
Our subscription is valid for a full year and is not automatically renewed upon expiration unless you choose to renew it.
We understand that your needs may change, but unfortunately, it is not possible to cancel an ongoing subscription or split it into parts. This model allows us to maintain a stable service and continue offering quality tools to all our subscribers. Thank you for your understanding!
The exception applies when you have just subscribed and wish to cancel; in this case, please contact us immediately.
I moved to another country and want to cancel my subscription
Our subscription is valid for a full year and is not automatically renewed upon expiration unless you choose to renew it.
Unfortunately, our system does not allow mid-term subscription cancellations or partial refunds. We apologize for the inconvenience and hope you continue to enjoy flying in your new country!
I have just subscribed but want to cancel my subscription.
Please contact our support team immediately for a refund.
Payment Issues
I made a bank transfer but forgot to include the Mollie reference.
Unfortunately, without the unique payment reference, our payment provider, Mollie, could not associate your transfer with your account. As a result, the amount was automatically refunded to you.
Please make a new transfer and be sure to include the reference provided on the payment page to ensure your payment is correctly processed.
Discounts
I am a professional. Can I get a discount?
The subscription costs 36 euros per year, which is only 3 euros per month.
This price has not increased in nearly 10 years, despite inflation and the rising cost of electricity that significantly impacts us. Not everyone can say the same. For instance, our competitor Windy raised their prices by 40% in December 2024!
We make a significant effort to provide you with these forecasts. Most weather sites simply display free data from national agencies (ICON, AROME, etc.). At Meteo-Parapente, we operate our own model, which requires a supercomputer with over a hundred servers. Beyond development and equipment costs, we have an electricity bill of several thousand euros each month. This also means we need to ensure machine maintenance and be on call 24/7 for incidents (which, of course, tend to happen on December 24th or Sunday nights at 3 AM).
We believe that the service provided is worth much more than 3 euros per month. However, our policy is to have a low price so everybody can enjoy our tool. Compare this to the overall budget of your activities: equipment, fuel, beer with friends...
At 3 euros per month, there is no margin left to offer a discount.
Can you offer a discount for our club?
Please contact us. We will see what we can do.
We remind you that sharing the access code within a club or school is not permitted. We rely on you to play fair, ensuring that we can continue to maintain this service.